Support Hub | Umapped | Knowledge Base

Umapped Announcement
June 5, 2025

Umapped to be discontinued on October 8, 2025

After careful consideration, we have made the decision to discontinue the Umapped platform.

We appreciate this may cause inconvenience, and we remain committed to supporting you during this transition.

Please review our FAQ Page (https://umapped.com/faq) for detailed information about the service discontinuation.

    • Knowledge Base

    • Getting Started

      Essential articles to get started with Umapped's Trip Publisher.

    • Trips

      Everything you need to know about creating and managing Trips.

    • Library

      Helpful articles to assist with Templates, Documents, and Vendors.

    • Supplier and Partner Integrations

      Import itineraries or bookings from integrated suppliers such as Classic Vacations, Project Expedition, Ultimate Jet Vacations, Globus, and many more. Our Partner integrations include Sabre, Tramada, ClientBase, and TravelContact.

    • Mobile Apps

      Details on how to direct your customers to download the mobile app.

    • Traveller Experience

      All the details on the features available for Travellers.

    • Account and Settings

      Manage your preferences, contact details, and more!

    • Resources

      Check out our Workflow Guides, Webinars, Release Notes, and Known Issues.

    • Frequently Asked Questions

      A quick list of some F.A.Qs

    For technical issues or unexpected workflow errors please email the Customer Success Team at support@umapped.com with specific details.