How to Add Virtuoso Hotel and Cruise Amenities

How to Add Virtuoso Hotel and Cruise Amenities

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Virtuoso Hotel and Cruise Amenities can easily be added to any booking with a preferred hotel or cruise partner.

The Virtuoso Hotel and Cruise Amenities feed is linked to a vendor's profile in Umapped. Whenever you select a Virtuoso Preferred hotel or cruise profile in Umapped, you can automatically add the related amenities! Follow the steps outlined below.

Click View Details on an Accommodation or Cruise segment, then click Add Virtuoso Amenities under Details.



Depending on availability, you may see the current calendar year and next year's offerings. You can edit the details as needed, then click Update.



Virtuoso amenities information will be added to the Details section of your segment. Even if the Details section already has text (entered by you or imported from outside Trip Publisher), you can still add Virtuoso amenities by expanding the Details menu and clicking the Star icon.



If the Add Virtuoso Amenities button does not appear, this could be for two reasons:
  1. Has your company account been linked to the preferred Virtuoso program in Umapped? Contact us to find out.
  2. Does the preferred partner's name you have entered/imported match the corresponding vendor profile in Trip Publisher?
When you import bookings, the name of the hotel/cruise might not match the corresponding profile in Trip Publisher. If preferred partner amenities are not appearing, try the following:
  1. Click View Details, then the Edit icon to update the vendor name.
  2. Re-enter the name exactly as it appears on the Virtuoso website.
  3. Select the correct match from the vendor database, and the Virtuoso Amenities option will appear.

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