ProTrip Mobile App
For Travellers that receive an itinerary from a ProTravel advisor and want access to their Trip anywhere, the ProTrip Mobile App powered by Umapped can be downloaded via the Google Play and Apple App Store.
If you are an Advisor within the ProTravel company or an IC of ProTravel, the ProTrip app links will appear on the Web Itinerary and the 'Get Ready For Your Trip' email sent to your Travellers.
First-time users will need to register for an account in the app using the same email where they received their welcome email (which you entered as their traveller email).
Click Sign Up to create your Mobile App account and complete all the required information.
Trips will sync to the traveller's mobile device within minutes.
The My Trips page will display all your traveller's active Trips.
- Filter through active and past Trips by selecting the Filter icon in the top right-hand corner.
The ProTrip Mobile App is accessible even without a network connection. Notes, photos, and videos can be edited offline. Please note that a network connection for the original download is required.
Any new content will be synced automatically the next time the Mobile App is used with a network connection. Certain functions like the map, Messenger, and weather features will not be available offline.
Any new content will be synced automatically the next time the Mobile App is used with a network connection. Certain functions like the map, Messenger, and weather features will not be available offline.
Umapped Announcement
June 5, 2025
Umapped to be discontinued on October 8, 2025
After careful consideration, we have made the decision to discontinue the Umapped platform.
We appreciate this may cause inconvenience, and we remain committed to supporting you during this transition.
Please review our FAQ Page (https://umapped.com/faq) for detailed information about the service discontinuation.