Travel Requirements | Travel Advisor Experience

Travel Requirements | Travel Advisor Experience

Our Travel Requirements feature, powered by Sherpa, allows travellers to access relevant information on travel health and safety requirements within their itinerary.
Travel Requirements do not replace the information provided by the government and other authorities. Umapped advises that all travel advisors and travellers consult local authorities to ensure they meet all entry or transit requirements.


Click on your user profile in the top right-hand corner and navigate to My Account → Preferences. Enable Travel Requirements by toggling it to the right. This feature will be on by default.



Navigate back to your Trip and send it off to your travellers.

The Travel Requirements feature will now appear on all travellers’ Trips in the Web View (Travel Requirements will not be available on the mobile app or PDF). 



To see how your travellers can experience Travel Requirements, check out our next article: Travel Requirements | Traveller Experience

    Register for a Webinar



      • Related Articles

      • Travel Requirements | Traveller Experience

        Travel Requirements is accessible on the web view of your customers' itinerary. At the top of the Trip, travellers will see the Travel Requirements category to the right of Documents; click into this category. Within Travel Requirements, travellers ...
      • Flight Notifications

        Umapped partners with OAG to deliver day-of travel flight notifications. Flight tracking begins 24 hours before each flight's scheduled departure time. NOTE: There are some LCC airlines that flight notifications are NOT sent for. For Travellers A ...
      • Traveller Collaboration | Web View

        If the Traveller Collaboration feature is enabled in your Preferences, your Travellers can add segments and Notes to their Trip on the web or mobile app. In the Web View, Travellers can open their Trip and click the Add To Trip button in the bottom ...
      • The 'Get Ready for Your Trip' Email

        Once you have Published your Trip and added a Traveller(s), a Trip Email is generated inviting your Travellers to view their Trip. Several features in the Get Ready For Your Trip email will allow Travellers to engage with their Trip. 1. Company Logo ...
      • Umapped Messenger | Chat for Travellers

        Using Umapped Messenger, you can send and receive messages from your Travellers in real-time. To enable/disable this feature, please adjust the setting for Traveller Messaging in your profile under Preferences. Travellers can also send and receive ...