Traveller Experience
Umapped Messenger | Chat for Travellers
Using Umapped Messenger, you can send and receive messages from your Travellers in real-time. To enable/disable this feature, please adjust the setting for Traveller Messaging in your profile under Preferences. Travellers can also send and receive ...
Traveller Collaboration
If the Traveller Collaboration feature is enabled in your Preferences, your Travellers can add segments and Notes to their Trip on the web or mobile app. Web View In the Web View, Travellers can open their Trip and click the Add To Trip button in the ...
Flight Notifications
Umapped partners with OAG to deliver day-of travel flight notifications. Flight tracking begins 24 hours before each flight's scheduled departure time. NOTE: There are some LCC airlines that flight notifications are NOT sent for. For Travellers A ...
Calendar Sync Option
Your Travellers can download their trip itinerary onto their mobile or desktop device to keep their travel dates organized. Select the Add to Calendar icon on the Trip header from within the Web Itinerary. When viewing the web itinerary on a mobile ...
Travel Requirements | Travel Advisor Experience
Our Travel Requirements feature, powered by Sherpa, allows travellers to access relevant information on travel health and safety requirements within their itinerary. Travel Requirements do not replace the information provided by the government and ...
Travel Requirements | Traveller Experience
Travel Requirements is accessible on the web view of your customers' itinerary. At the top of the Trip, travellers will see the Travel Requirements category to the right of Documents; click into this category. Within Travel Requirements, travellers ...
The Web View
The Web View allows your clients to engage with their upcoming Trip with an interactive, dynamic browser interface. When your Travellers first receive their Trip email, they are provided with a link to their Web Itinerary. Travellers must access ...
The 'Get Ready for Your Trip' Email
Once you have Published your Trip and added a Traveller(s), a Trip Email is generated inviting your Travellers to view their Trip. Several features in the Get Ready For Your Trip email will allow Travellers to engage with their Trip. 1. Company Logo ...